Routing # 264081250
3904 Central Pike
Hermitage, TN 37076
Numbers:
(615) 883-4019
1-888-375-8238
Fax: (615) 883-4576
Business Hours
Monday – Friday:
8:00 a.m. – 4.00 p.m.
Text Messaging and Text Notices let you quickly and securely communicate. Message and date rates may apply. Reply STOP to cancel at anytime.
264081250
This loan application service performs regular vulnerability scans and penetration tests to ensure the confidentiality, integrity and availability of our systems and data. The loan application service utilizes both internal and external resources to perform various testing to include but not limited to, vulnerability scans using multiple vendors, web application penetration tests, network architecture reviews, source code review and penetration testing.
LAST UPDATED: October 30, 2025
This Agreement, sometimes referred to as ‘Terms of Use’, comprises the terms governing your use of the outreachcu.com applications which we use to offer you the ability to complete and submit a loan or membership application online. By continuing to use the site, you accept and agree to the following terms and conditions, as the same may be revised from time to time:
As your credit union, we collect your personal information to process the relevant loan application you are submitting. This Privacy Statement applies to the treatment of personally identifiable information submitted to us by, or otherwise obtained from you or with your permission, in connection with your application.
INFORMATION WE MAY COLLECT
Personal Information You Provide to Us:
We may receive and store any information you submit. The types of personal information collected may include your name, address, date of birth, gender, employment and financial information, e-mail address, Social Security number, beneficiary information and any other information necessary to provide the website services, process the application, and provide you with the products and services for which you applied. Credit report and card information is obtained by us as part of any credit report requests you authorize or as allowed by applicable law.
Personal Information Collected Automatically:
We receive and store certain types of usage related information whenever you interact with the platform. For example, we may automatically receive and record information regarding your computer’s IP address, browser information, username, and demographic information.
SOCIAL SECURITY NUMBER POLICY
Social Security numbers may only be accessed by and disclosed when there is a legitimate business “need to know” in accordance with applicable laws and regulations. Social Security numbers, whether in paper or electronic form, are subject to physical, electronic and procedural safeguards, and are stored, transmitted, and disposed of in accordance with the provisions of the Information Handling Procedure applicable to Restricted information. These restrictions apply to all Social Security numbers collected or retained by us in connection with customer, employee, or other relationships.
HOW WE USE YOUR INFORMATION
Information collected may be used to:
COOKIES or ANONYMOUS IDENTIFIERS
A cookie is an element of data that a website can send to your browser, which is then stored on your system. An anonymous identifier is a random string of characters that is used for the same purpose as a cookie on platforms, including certain mobile devices, where cookie technology is not available. A cookie or anonymous identifier is useful for having the system remember specific information across several pages or between visits. We do not store any sensitive information within your cookie or identifier. Also, our platform does not read any information stored in cookies given to you from other websites, except in rare cases where the other website is a provider of information or functionality within our platform and that cookie is necessary to make our platform function correctly.
This site uses cookies or anonymous identifiers for the following purposes:
You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it. You may also set your browser to display a warning when a cookie is used or disable it from accepting cookies. In order to provide you with the best possible experience, please enable cookies within your browser. Parts may not function properly if you disable cookies.
GOOGLE ANALYTICS
This site uses a tool called “Google Analytics” to collect information about use of this site. The Google Analytics Demographics and Interest Reporting feature runs on this site and creates a series of reports to show behavior information relating to visitor age, gender and interests. This data can also be used to segment standard reports and create remarketing lists. Visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings (google.com/settings/ads).
You can opt out of Google Analytics without affecting how you visit the platform. For more information on opting out of being tracked by Google Analytics, visit this Google page (tools.google.com/dlpage/gaoptout).
DO NOT TRACK
We do not currently have the capability to respond to Web browser do not track signals or other mechanisms that provide you with the ability to exercise choice regarding the collection of this information.
WHO WE SHARE YOUR INFORMATION WITH
We limit the release of information and we require strict privacy protections in our business relationships. We do not sell customer information. We may share your personal information with our affiliated companies, when required by law, or with third parties that perform functions on our behalf.
OUR TREATMENT OF PERSONAL INFORMATION
Our use of your personal information throughout this website is subject to a separate privacy policy, in addition to this Privacy Statement. Our privacy policy is linked to from within the website.
LINKING TO THIRD PARTIES
When you leave this platform and go to another linked site, we are not responsible for the content or availability of the linked site. Please be advised that if you enter into a transaction on the third party sites, we do not represent either the third party or you. Further, the privacy and security policies of the linked site may differ from those practiced by us.
SECURITY OF PERSONAL INFORMATION
We safeguard your nonpublic personal information in accordance with applicable state and federal regulations. Our policies restrict access to personal information about you to designated personnel who need to know that information to provide products or services to you or may be responsible for maintaining security practices.
CHANGES TO THIS PRIVACY STATEMENT
This Privacy Statement was last reviewed on 10/30/2025. We reserve the right to amend this Statement from time-to-time. Any material change to our privacy practices will be reflected in this Privacy Statement. We will indicate the date this Statement was last updated.
CONTACT US
If you have any questions concerning your privacy, please contact us at mail.outreachcu.com or by calling 615-883-4019.
You are now leaving Outreach Federal Credit Union’s website and are going to a website that is not operated by the credit union. While we only link to sites that we feel will be beneficial to our members, privacy, accessibility, and security policies may vary between the credit union and this vendor. Please click “Continue” to leave this website and proceed to the selected site or “Cancel” to remain at Outreach FCU.
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